Below are some frequently asked questions which you may find helpful:

Do your cartridges have a guarantee?

Yes.  We offer a 30-day money back guarantee on all toners and cartridges if you are unhappy with your purchase. Only replacement of the item or store credit will be offered if items are returned after 30 days of purchase.

Do your cartridges last as long as the original?

Yes. All page yields are based on 5% coverage on the page, the same as original.
Should you print at 10% coverage of the page, the yield would of course be halved.

Can I collect my order from you?

Yes, you may collect from our offices in Roodepoort.

The Order should be made via a Sales-person (Not Online – Call: 010 013 1736).

A courier fee applies for the product to be transported from our warehouse to the office, (For the same amount of money we can deliver the item to your door). Direct Collection from our warehouse is not possible.

Please confirm your order is ready for collection before attempting to collect. We will call you when your order is ready.

How long will my order take to be delivered?

All local orders placed before 1 PM during the week will be delivered the next business day for all local areas Johannesburg and surrounding areas. Providing the courier company offers services to your area.

For national deliveries it could take 2-4 days depending on where you are.
Delivery times are not guaranteed. We use a courier company and delays are possible.
Please send a request to for more information.

Can't find what you are looking for?

We are committed to providing you with what you are looking for. If you need any help or assistance, please email for prompt service. Thank you!

Are you a Walk-In Store?

No. We are an online store only. You may however order and collect from our offices in Florida, Gauteng.